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Privacy Policy

​1. Responsible for Data Processing

David Jowanka MSc
Psychotherapist & Psychologist
Empower Psychology
193 Lorong 4 Toa Payoh, 310193 Singapore
david.jowanka@outlook.com

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2. What Personal Data Is Collected

I collect personal data only when necessary to provide psychotherapy services or respond to enquiries.

This may include:

  • Name

  • Email address

  • Phone number (if provided)

  • Information submitted via contact forms

  • Information shared during therapy sessions

  • Billing information (where applicable)

  • Technical data such as IP address, browser type, and cookies when visiting the website

No data is collected without your knowledge.

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3. How Your Data Is Used

Your personal data is used solely for:

  • Responding to enquiries

  • Scheduling appointments

  • Providing psychotherapy services

  • Administrative and billing purposes

  • Ensuring website functionality and security

Your data is not sold, shared for marketing purposes, or used for automated decision-making.

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4. Legal Basis for Processing (GDPR)

Data processing is based on:

  • Your consent (Art. 6(1)(a) GDPR)

  • The performance of a contract (Art. 6(1)(b) GDPR)

  • Legal obligations (Art. 6(1)(c) GDPR), including documentation requirements

  • Legitimate interest in maintaining website security (Art. 6(1)(f) GDPR)

Health-related information shared during therapy is processed under Art. 9(2)(a) GDPR (explicit consent).

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5. Storage and Protection of Data

Personal data is stored securely and treated confidentially.

  • Email communication is protected through encrypted services (if applicable).

  • Online sessions are conducted via secure video platforms (e.g., Zoom Professional or equivalent).

  • Therapy notes and records are stored securely and are accessible only to me.

Reasonable technical and organisational measures are in place to prevent unauthorised access, loss, or misuse.

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6. Use of Third-Party Services

To provide online psychotherapy services, the following third-party providers may process limited data:

  • Video conferencing platforms (e.g., Zoom, Microsoft Teams)

  • Email providers

  • Booking or scheduling systems (if used)

  • Website hosting provider

  • ​Analytics tools (if used)

These providers process data in accordance with their own privacy policies and applicable data protection laws.

No personal health information is shared with third parties unless legally required.

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7. Cookies and Website Analytics

This website may use essential cookies necessary for functionality and security.

If analytics tools (e.g., Google Analytics) are used, anonymised usage data may be collected to improve website performance.

You can manage or disable cookies through your browser settings.

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8. Data Retention

Personal data is retained only as long as necessary for:

  • Providing psychotherapy services

  • Fulfilling legal and professional obligations

  • Meeting tax and accounting requirements

Therapy-related records are retained in accordance with applicable professional standards and legal requirements.

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9. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where legally permissible)

  • Restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise your rights, contact:

david.jowanka@outlook.com

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10. Confidentiality

As a psychotherapist, I am bound by professional confidentiality obligations. Information shared within therapy sessions is treated as strictly confidential, except where disclosure is legally required (e.g., risk of harm).

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11. Changes to This Policy

This Privacy Policy may be updated periodically to reflect legal or operational changes. The latest version will always be available on this website.

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