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Privacy Policy

1. RESPONSIBLE FOR DATA PROCESSING

David Jowanka MSc
Psychpraticien
Empower Psychology

SIREN: 103389367
9 Rue de la Forêt Brûlée
57850 Dabo
France
Email: david.jowanka@outlook.com

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Your personal data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable local laws.

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2. WHAT PERSONAL DATA IS COLLECTED

Personal data is collected only where necessary to provide services or respond to enquiries.

This may include:

  • Name

  • Email address

  • Phone number (if provided)

  • Information submitted via contact forms

  • Appointment and booking details

  • Information shared during counselling sessions (including health-related data)

  • Billing and payment information (where applicable)

  • Technical data (e.g. IP address, browser type, cookies)

No data is collected without your knowledge.

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3. HOW YOUR DATA IS USED

Your personal data is used solely for:

  • Responding to enquiries

  • Scheduling and managing appointments

  • Providing counselling services

  • Administrative and billing purposes

  • Ensuring website functionality and security

Your data is not sold, shared for marketing purposes, or used for automated decision-making.

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4. LEGAL BASIS FOR PROCESSING

Data processing is based on:

  • Consent (Art. 6(1)(a) GDPR)

  • Performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR)

  • Legal obligations (Art. 6(1)(c) GDPR)

  • Legitimate interest in maintaining website security and functionality (Art. 6(1)(f) GDPR)

Health-related data shared during counselling is processed only with your explicit consent in accordance with Art. 9(2)(a) GDPR.

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5. HOSTING, COOKIES, AND ANALYTICS

This website is hosted by Wix, which may automatically collect technical data (e.g. IP address, browser type, time of access) to ensure security and functionality.

Essential cookies are used for the proper functioning of the website.

Analytics tools provided via Wix and Google Analytics may collect anonymised usage data (e.g. pages visited, time spent on site) to improve website performance and functionality.

Non-essential cookies and analytics are only used with your consent and can be managed via your browser or cookie settings.

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6. CONTACT AND COMMUNICATION

If you contact me via email or a contact form, the data you provide will be used solely to respond to your enquiry.

Communication is handled with appropriate security measures. Email services are used with encryption where available.

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7. ONLINE BOOKING

This website uses the booking system provided by Wix.

When booking an appointment, personal data (e.g. name, email address, appointment details) is processed solely for scheduling and service provision.

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8. STORAGE AND PROTECTION OF DATA

Your data is stored securely and treated confidentially.

  • Therapy notes and records are securely stored and accessible only to me

  • Reasonable technical and organisational measures are in place to prevent unauthorised access, loss, or misuse

  • Online sessions are conducted via secure video platforms (e.g. Zoom Professional or equivalent)

 

9. USE OF THIRD-PARTY SERVICES

To provide services, limited data may be processed by third-party providers, including:

  • Website hosting provider (Wix)

  • Booking system (Wix)

  • Email provider (Outlook)

  • Video conferencing platforms (e.g. Zoom, Microsoft Teams)

  • Analytics tools (Google via Wix)

These providers process data in accordance with their own privacy policies and applicable laws.

No personal health information is shared with third parties unless legally required.

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10. DATA RETENTION

Personal data is retained only as long as necessary for:

  • Providing counselling services

  • Fulfilling legal and professional obligations

  • Meeting tax and accounting requirements

Counselling-related records are retained in accordance with applicable legal and professional standards.

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11. CONFIDENTIALITY

As a counsellor, I am bound by professional confidentiality obligations.

Information shared within counselling sessions is treated as strictly confidential, except where disclosure is legally required (e.g. risk of harm to yourself or others).

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12. YOUR RIGHTS

Under the GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where legally permissible)

  • Restrict processing

  • Data portability

  • Withdraw consent at any time

 

You also have the right to lodge a complaint with a supervisory authority.

To exercise your rights, contact:
david.jowanka@outlook.com

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13. SSL ENCRYPTION

This website uses SSL encryption to protect data transmitted via the site.

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14. CHANGES TO THIS POLICY

This Privacy Policy may be updated to reflect legal or operational changes. The latest version will always be available on this website.

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